A full-stack AI support system — built for scale, speed and reliability.
State-of-the-art reasoning generates accurate, empathetic responses. Context-aware, multi-turn conversations.
pgvector cosine similarity finds the perfect answer from your docs in milliseconds using OpenAI embeddings.
Detects frustration via sentiment analysis. Auto-routes complex issues to humans with full conversation context.
Every message becomes a tracked ticket. Cross-channel identity resolution. PostgreSQL backed.
One AI brain across Gmail, WhatsApp and Web Form. Context preserved when customers switch channels.
Resolution rates, escalation trends, and sentiment scores broken down by channel in real-time.
One AI, three channels. Same context. Same quality. Everywhere.
Via Email, WhatsApp, or Web Form — instantly normalized into a unified format.
AI fetches ticket history, customer profile, and searches the knowledge base.
Urooj Waheed generates a personalized reply or escalates with full context.
Response sent on the same channel. Ticket updated. Customer delighted.
Submit a ticket and our AI responds in under 5 minutes — no queues, no waiting.
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